.page-faq {
  --faq-gap: 28px;
  --faq-radius: 16px;
  padding-bottom: 110px;
  background: var(--c-cream-050);
  color: var(--c-ink-900);
}

/* ---------- 面包屑 ---------- */
.page-faq .faq-crumb {
  padding-top: 26px;
}
.page-faq .breadcrumb__list a {
  color: var(--c-slate-600);
  text-decoration: none;
}
.page-faq .breadcrumb__list a:hover {
  color: var(--c-orange-700);
}
.page-faq .breadcrumb__item[aria-current="page"] {
  color: var(--c-ink-900);
  font-weight: 600;
}

/* ---------- Hero ---------- */
.page-faq .faq-hero {
  position: relative;
  overflow: hidden;
  padding: 34px 0 62px;
}
.page-faq .faq-hero::before {
  content: "";
  position: absolute;
  top: -40px;
  right: -140px;
  width: 52vw;
  max-width: 620px;
  height: 300px;
  background: var(--c-orange-100);
  border-radius: 0 0 0 200px;
  transform: rotate(-9deg);
  z-index: 0;
}
.page-faq .faq-hero__inner {
  position: relative;
  z-index: 1;
  display: grid;
  gap: 38px;
  align-items: center;
}
.page-faq .faq-hero__copy {
  max-width: 40ch;
}
.page-faq .faq-hero__title {
  font-family: var(--f-display);
  font-weight: 900;
  font-size: clamp(34px, 7.6vw, 66px);
  line-height: 1.06;
  letter-spacing: -0.02em;
  margin: 14px 0 20px;
}
.page-faq .faq-hero__lede {
  font-size: 17px;
  line-height: 1.78;
  color: var(--c-slate-600);
  max-width: 34ch;
}
.page-faq .faq-hero__stats {
  display: flex;
  flex-wrap: wrap;
  gap: 14px 34px;
  margin-top: 30px;
  padding-top: 22px;
  border-top: 1px solid var(--c-line-200);
  list-style: none;
}
.page-faq .faq-hero__stats li {
  display: flex;
  align-items: baseline;
  gap: 8px;
}
.page-faq .faq-num {
  font-family: var(--f-mono);
  font-weight: 700;
  font-size: 26px;
  color: var(--c-cyan-600);
  letter-spacing: 0.02em;
}
.page-faq .faq-stat-label {
  font-size: 13px;
  color: var(--c-mist-300);
}
.page-faq .faq-hero__figure {
  margin: 0;
  border: 1px solid var(--c-line-200);
  border-radius: var(--r-l);
  overflow: hidden;
  background: var(--c-sand-100);
  box-shadow: var(--shadow-float);
}
.page-faq .faq-hero__figure img {
  display: block;
  width: 100%;
  max-width: 100%;
  height: auto;
  object-fit: cover;
}

/* ---------- 双栏布局 ---------- */
.page-faq .faq-layout {
  display: grid;
  grid-template-columns: 1fr;
  gap: 40px;
}

/* 左栏分类 */
.page-faq .faq-side {
  background: var(--c-sand-100);
  border: 1px solid var(--c-line-200);
  border-radius: var(--faq-radius);
  padding: 22px 20px;
}
.page-faq .faq-side__title {
  font-family: var(--f-display);
  font-weight: 800;
  font-size: 20px;
  margin: 0 0 6px;
}
.page-faq .faq-side__note {
  font-size: 13px;
  color: var(--c-mist-300);
  margin: 0 0 16px;
}
.page-faq .faq-cats {
  list-style: none;
  margin: 0 0 22px;
  padding: 0;
  display: flex;
  flex-direction: column;
  gap: 2px;
}
.page-faq .faq-cat {
  width: 100%;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 10px 10px 10px 14px;
  background: transparent;
  border: 0;
  border-left: 3px solid transparent;
  border-radius: 0 8px 8px 0;
  font: inherit;
  font-size: 14.5px;
  color: var(--c-slate-600);
  text-align: left;
  cursor: pointer;
  transition: background-color .2s var(--ease), color .2s var(--ease), border-color .2s var(--ease);
}
.page-faq .faq-cat:hover {
  background: rgba(255, 255, 255, .7);
  color: var(--c-ink-900);
}
.page-faq .faq-cat.is-active {
  border-left-color: var(--c-orange-500);
  background: #fff;
  color: var(--c-ink-900);
  font-weight: 600;
}
.page-faq .faq-cat__count {
  font-family: var(--f-mono);
  font-size: 12.5px;
  color: var(--c-cyan-600);
}
.page-faq .faq-cat.is-active .faq-cat__count {
  color: var(--c-orange-700);
}
.page-faq .faq-cat:focus-visible {
  outline: 2px solid var(--c-focus-500);
  outline-offset: 2px;
}

.page-faq .faq-legend {
  border-top: 1px solid var(--c-line-200);
  padding-top: 16px;
  margin-bottom: 20px;
}
.page-faq .faq-legend__title {
  font-size: 12px;
  font-weight: 700;
  letter-spacing: .06em;
  color: var(--c-mist-300);
  margin: 0 0 10px;
}
.page-faq .faq-legend__list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: flex;
  flex-direction: column;
  gap: 8px;
  font-size: 13.5px;
  color: var(--c-slate-600);
}
.page-faq .faq-legend__list li {
  display: flex;
  align-items: center;
  gap: 9px;
}
.page-faq .faq-side__cta {
  display: inline-flex;
  width: 100%;
  justify-content: center;
}

/* 右栏 */
.page-faq .faq-main {
  display: flex;
  flex-direction: column;
  gap: 84px;
  min-width: 0;
}

.page-faq .faq-block__head {
  max-width: 56ch;
  margin-bottom: 34px;
}
.page-faq .faq-block__title {
  font-family: var(--f-display);
  font-weight: 800;
  font-size: clamp(26px, 4.6vw, 40px);
  line-height: 1.18;
  letter-spacing: -0.01em;
  margin: 10px 0 14px;
}
.page-faq .faq-block__desc {
  font-size: 16.5px;
  line-height: 1.78;
  color: var(--c-slate-600);
}

/* 分类索引卡片 */
.page-faq .faq-index-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 1px;
  background: var(--c-line-200);
  border: 1px solid var(--c-line-200);
  border-radius: var(--faq-radius);
  overflow: hidden;
}
.page-faq .faq-ix {
  background: var(--c-cream-050);
  padding: 20px 20px 22px;
  transition: background-color .22s var(--ease);
}
.page-faq .faq-ix:hover {
  background: #fff;
}
.page-faq .faq-ix__num {
  font-family: var(--f-mono);
  font-size: 12px;
  font-weight: 700;
  color: var(--c-cyan-300);
  letter-spacing: .08em;
}
.page-faq .faq-ix__name {
  font-size: 16px;
  font-weight: 700;
  color: var(--c-cyan-600);
  margin: 8px 0 6px;
}
.page-faq .faq-ix__meta {
  font-family: var(--f-mono);
  font-size: 12px;
  color: var(--c-mist-300);
  margin: 0 0 10px;
}
.page-faq .faq-ix__text {
  font-size: 14.5px;
  line-height: 1.7;
  color: var(--c-slate-600);
  margin: 0;
}

/* ---------- 问答 ---------- */
.page-faq .faq-filterbar {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 14px 0;
  border-top: 1px solid var(--c-line-200);
  border-bottom: 1px solid var(--c-line-200);
  margin-bottom: 22px;
}
.page-faq .faq-filter {
  flex: 1 1 260px;
  display: block;
}
.page-faq .faq-filter__input {
  width: 100%;
  box-sizing: border-box;
  padding: 11px 15px;
  font: inherit;
  font-size: 15px;
  color: var(--c-ink-900);
  background: #fff;
  border: 1px solid var(--c-line-200);
  border-radius: var(--r-s);
  transition: border-color .2s var(--ease), box-shadow .2s var(--ease);
}
.page-faq .faq-filter__input::placeholder {
  color: var(--c-mist-300);
}
.page-faq .faq-filter__input:focus {
  outline: none;
  border-color: var(--c-cyan-600);
  box-shadow: 0 0 0 3px var(--c-orange-100);
}
.page-faq .faq-filter__count {
  font-family: var(--f-mono);
  font-size: 12.5px;
  color: var(--c-mist-300);
  margin: 0;
}

.page-faq .faq-list {
  display: flex;
  flex-direction: column;
  border-top: 1px solid var(--c-line-200);
}
.page-faq .faq-item {
  border-bottom: 1px solid var(--c-line-200);
}
.page-faq .faq-item[hidden] {
  display: none;
}
.page-faq .faq-item__q {
  display: flex;
  align-items: flex-start;
  gap: 12px;
  padding: 20px 34px 20px 4px;
  position: relative;
  list-style: none;
  cursor: pointer;
  font-size: 17px;
  font-weight: 600;
  line-height: 1.6;
  color: var(--c-ink-900);
  transition: color .2s var(--ease);
}
.page-faq .faq-item__q::-webkit-details-marker {
  display: none;
}
.page-faq .faq-item__q::after {
  content: "";
  position: absolute;
  right: 8px;
  top: 28px;
  width: 9px;
  height: 9px;
  border-right: 1.5px solid var(--c-cyan-600);
  border-bottom: 1.5px solid var(--c-cyan-600);
  transform: rotate(45deg);
  transition: transform .26s var(--ease);
}
.page-faq .faq-item[open] .faq-item__q {
  color: var(--c-cyan-600);
}
.page-faq .faq-item[open] .faq-item__q::after {
  transform: rotate(-135deg);
}
.page-faq .faq-item__q:hover {
  color: var(--c-orange-700);
}
.page-faq .faq-item__q:focus-visible {
  outline: 2px solid var(--c-focus-500);
  outline-offset: 3px;
  border-radius: 4px;
}
.page-faq .faq-item__q .marker {
  margin-top: 9px;
  flex: none;
}
.page-faq .faq-item__a {
  padding: 0 44px 24px 4px;
  overflow: hidden;
}
.page-faq .faq-item__a p {
  margin: 0;
  font-size: 15.5px;
  line-height: 1.82;
  color: var(--c-slate-600);
  max-width: 62ch;
  border-left: 2px solid var(--c-cyan-300);
  padding-left: 16px;
}
.page-faq .faq-empty {
  margin-top: 24px;
  padding: 18px 20px;
  background: var(--c-orange-100);
  border-radius: var(--r-m);
  font-size: 15px;
  color: var(--c-orange-700);
}

/* ---------- 检索技巧 ---------- */
.page-faq .faq-block--tips {
  background: var(--c-sand-100);
  border: 1px solid var(--c-line-200);
  border-radius: var(--r-l);
  padding: 30px 24px 26px;
}
.page-faq .faq-tips__grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 22px;
}
.page-faq .faq-tip {
  border-top: 2px solid var(--c-orange-500);
  padding-top: 14px;
}
.page-faq .faq-tip__idx {
  font-family: var(--f-mono);
  font-size: 12px;
  font-weight: 700;
  color: var(--c-orange-700);
  letter-spacing: .1em;
}
.page-faq .faq-tip__name {
  font-size: 16px;
  font-weight: 700;
  color: var(--c-cyan-600);
  margin: 6px 0 8px;
}
.page-faq .faq-tip p {
  margin: 0;
  font-size: 14.5px;
  line-height: 1.72;
  color: var(--c-slate-600);
}
.page-faq .faq-figure {
  margin: 28px 0 0;
  border-radius: var(--r-m);
  overflow: hidden;
  border: 1px solid var(--c-line-200);
  background: #fff;
}
.page-faq .faq-figure img {
  display: block;
  width: 100%;
  max-width: 100%;
  height: auto;
  object-fit: cover;
}
.page-faq .faq-figure .media__caption {
  display: block;
  padding: 12px 16px;
  font-size: 13px;
  color: var(--c-mist-300);
}

/* ---------- 下载步骤 ---------- */
.page-faq .faq-steps {
  display: grid;
  grid-template-columns: 1fr;
  gap: 1px;
  background: var(--c-line-200);
  border: 1px solid var(--c-line-200);
  border-radius: var(--faq-radius);
  overflow: hidden;
}
.page-faq .faq-step {
  background: var(--c-cream-050);
  padding: 22px 20px;
}
.page-faq .faq-step__num {
  font-family: var(--f-mono);
  font-size: 13px;
  font-weight: 700;
  color: var(--c-cyan-600);
  letter-spacing: .08em;
}
.page-faq .faq-step__name {
  font-size: 16.5px;
  font-weight: 700;
  margin: 10px 0 8px;
}
.page-faq .faq-step p {
  margin: 0;
  font-size: 14.5px;
  line-height: 1.75;
  color: var(--c-slate-600);
}

/* ---------- 账号与提醒 ---------- */
.page-faq .faq-account {
  display: grid;
  grid-template-columns: 1fr;
  gap: 30px;
}
.page-faq .faq-account__flow {
  list-style: none;
  margin: 0;
  padding: 0;
  display: flex;
  flex-direction: column;
  gap: 20px;
  counter-reset: none;
}
.page-faq .faq-account__flow li {
  display: flex;
  gap: 16px;
  align-items: flex-start;
  padding-bottom: 20px;
  border-bottom: 1px solid var(--c-line-200);
}
.page-faq .faq-account__flow li:last-child {
  border-bottom: 0;
  padding-bottom: 0;
}
.page-faq .faq-account__no {
  flex: none;
  width: 30px;
  height: 30px;
  display: grid;
  place-items: center;
  border-radius: 50%;
  background: var(--c-cyan-600);
  color: #fff;
  font-family: var(--f-mono);
  font-size: 13px;
  font-weight: 700;
}
.page-faq .faq-account__flow h3 {
  margin: 2px 0 6px;
  font-size: 16px;
  font-weight: 700;
}
.page-faq .faq-account__flow p {
  margin: 0;
  font-size: 14.5px;
  line-height: 1.75;
  color: var(--c-slate-600);
}
.page-faq .faq-account__aside {
  background: var(--c-ink-900);
  color: var(--c-cream-050);
  border-radius: var(--faq-radius);
  padding: 24px 22px;
}
.page-faq .faq-account__aside .eyebrow {
  color: var(--c-cyan-300);
}
.page-faq .faq-account__quote {
  font-family: var(--f-display);
  font-weight: 800;
  font-size: 19px;
  line-height: 1.5;
  margin: 14px 0 12px;
}
.page-faq .faq-account__hint {
  font-size: 14px;
  line-height: 1.72;
  color: var(--c-mist-300);
  margin: 0;
}

/* ---------- 求助 ---------- */
.page-faq .faq-helpline {
  display: grid;
  grid-template-columns: 1fr;
  gap: 24px;
  align-items: center;
  padding: 30px 24px;
  background: var(--c-orange-100);
  border-radius: var(--r-l);
  border-left: 6px solid var(--c-orange-500);
}
.page-faq .faq-helpline__title {
  font-family: var(--f-display);
  font-weight: 800;
  font-size: clamp(24px, 4.2vw, 34px);
  line-height: 1.2;
  margin: 10px 0 14px;
}
.page-faq .faq-helpline__text {
  font-size: 15.5px;
  line-height: 1.8;
  color: var(--c-slate-600);
  margin: 0;
  max-width: 62ch;
}
.page-faq .faq-helpline__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
}

/* ---------- 相关入口 ---------- */
.page-faq .faq-related {
  display: flex;
  flex-wrap: wrap;
  gap: 10px 22px;
  padding-top: 24px;
  border-top: 1px solid var(--c-line-200);
}
.page-faq .faq-related a {
  font-size: 14px;
  color: var(--c-cyan-600);
  text-decoration: none;
  border-bottom: 1px solid transparent;
  transition: color .2s var(--ease), border-color .2s var(--ease);
}
.page-faq .faq-related a:hover {
  color: var(--c-orange-700);
  border-bottom-color: var(--c-orange-700);
}
.page-faq .faq-related a:focus-visible {
  outline: 2px solid var(--c-focus-500);
  outline-offset: 3px;
}

/* ---------- 响应式 ---------- */
@media (min-width: 600px) {
  .page-faq .faq-index-grid {
    grid-template-columns: repeat(2, 1fr);
  }
  .page-faq .faq-tips__grid {
    grid-template-columns: repeat(2, 1fr);
  }
  .page-faq .faq-steps {
    grid-template-columns: repeat(3, 1fr);
  }
  .page-faq .faq-hero__inner {
    grid-template-columns: 1fr 1fr;
  }
}

@media (min-width: 960px) {
  .page-faq .faq-hero {
    padding: 48px 0 84px;
  }
  .page-faq .faq-hero__inner {
    grid-template-columns: 1.15fr 1fr;
    gap: 56px;
  }
  .page-faq .faq-layout {
    grid-template-columns: 296px minmax(0, 1fr);
    gap: 56px;
    align-items: start;
  }
  .page-faq .faq-side {
    position: sticky;
    top: calc(var(--header-total) + 20px);
  }
  .page-faq .faq-side__sticky {
    position: static;
  }
  .page-faq .faq-index-grid {
    grid-template-columns: repeat(3, 1fr);
  }
  .page-faq .faq-tips__grid {
    grid-template-columns: repeat(4, 1fr);
  }
  .page-faq .faq-block--tips {
    padding: 40px 36px 32px;
  }
  .page-faq .faq-account {
    grid-template-columns: 1.5fr 1fr;
    gap: 40px;
  }
  .page-faq .faq-helpline {
    grid-template-columns: 1fr auto;
    gap: 40px;
    padding: 40px 36px;
  }
}

@media (min-width: 1220px) {
  .page-faq .faq-layout {
    grid-template-columns: 320px minmax(0, 1fr);
    gap: 72px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-cat,
  .page-faq .faq-item__q,
  .page-faq .faq-item__q::after,
  .page-faq .faq-filter__input,
  .page-faq .faq-related a {
    transition: none;
  }
}
</main>

.page-faq {
  --faq-gap: 28px;
  --faq-radius: 16px;
  padding-bottom: 110px;
  background: var(--c-cream-050);
  color: var(--c-ink-900);
}

/* ---------- 面包屑 ---------- */
.page-faq .faq-crumb {
  padding-top: 26px;
}
.page-faq .breadcrumb__list a {
  color: var(--c-slate-600);
  text-decoration: none;
}
.page-faq .breadcrumb__list a:hover {
  color: var(--c-orange-700);
}
.page-faq .breadcrumb__item[aria-current="page"] {
  color: var(--c-ink-900);
  font-weight: 600;
}

/* ---------- Hero ---------- */
.page-faq .faq-hero {
  position: relative;
  overflow: hidden;
  padding: 34px 0 62px;
}
.page-faq .faq-hero::before {
  content: "";
  position: absolute;
  top: -40px;
  right: -140px;
  width: 52vw;
  max-width: 620px;
  height: 300px;
  background: var(--c-orange-100);
  border-radius: 0 0 0 200px;
  transform: rotate(-9deg);
  z-index: 0;
}
.page-faq .faq-hero__inner {
  position: relative;
  z-index: 1;
  display: grid;
  gap: 38px;
  align-items: center;
}
.page-faq .faq-hero__copy {
  max-width: 40ch;
}
.page-faq .faq-hero__title {
  font-family: var(--f-display);
  font-weight: 900;
  font-size: clamp(34px, 7.6vw, 66px);
  line-height: 1.06;
  letter-spacing: -0.02em;
  margin: 14px 0 20px;
}
.page-faq .faq-hero__lede {
  font-size: 17px;
  line-height: 1.78;
  color: var(--c-slate-600);
  max-width: 34ch;
}
.page-faq .faq-hero__stats {
  display: flex;
  flex-wrap: wrap;
  gap: 14px 34px;
  margin-top: 30px;
  padding-top: 22px;
  border-top: 1px solid var(--c-line-200);
  list-style: none;
}
.page-faq .faq-hero__stats li {
  display: flex;
  align-items: baseline;
  gap: 8px;
}
.page-faq .faq-num {
  font-family: var(--f-mono);
  font-weight: 700;
  font-size: 26px;
  color: var(--c-cyan-600);
  letter-spacing: 0.02em;
}
.page-faq .faq-stat-label {
  font-size: 13px;
  color: var(--c-mist-300);
}
.page-faq .faq-hero__figure {
  margin: 0;
  border: 1px solid var(--c-line-200);
  border-radius: var(--r-l);
  overflow: hidden;
  background: var(--c-sand-100);
  box-shadow: var(--shadow-float);
}
.page-faq .faq-hero__figure img {
  display: block;
  width: 100%;
  max-width: 100%;
  height: auto;
  object-fit: cover;
}

/* ---------- 双栏布局 ---------- */
.page-faq .faq-layout {
  display: grid;
  grid-template-columns: 1fr;
  gap: 40px;
}

/* 左栏分类 */
.page-faq .faq-side {
  background: var(--c-sand-100);
  border: 1px solid var(--c-line-200);
  border-radius: var(--faq-radius);
  padding: 22px 20px;
}
.page-faq .faq-side__title {
  font-family: var(--f-display);
  font-weight: 800;
  font-size: 20px;
  margin: 0 0 6px;
}
.page-faq .faq-side__note {
  font-size: 13px;
  color: var(--c-mist-300);
  margin: 0 0 16px;
}
.page-faq .faq-cats {
  list-style: none;
  margin: 0 0 22px;
  padding: 0;
  display: flex;
  flex-direction: column;
  gap: 2px;
}
.page-faq .faq-cat {
  width: 100%;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 10px 10px 10px 14px;
  background: transparent;
  border: 0;
  border-left: 3px solid transparent;
  border-radius: 0 8px 8px 0;
  font: inherit;
  font-size: 14.5px;
  color: var(--c-slate-600);
  text-align: left;
  cursor: pointer;
  transition: background-color .2s var(--ease), color .2s var(--ease), border-color .2s var(--ease);
}
.page-faq .faq-cat:hover {
  background: rgba(255, 255, 255, .7);
  color: var(--c-ink-900);
}
.page-faq .faq-cat.is-active {
  border-left-color: var(--c-orange-500);
  background: #fff;
  color: var(--c-ink-900);
  font-weight: 600;
}
.page-faq .faq-cat__count {
  font-family: var(--f-mono);
  font-size: 12.5px;
  color: var(--c-cyan-600);
}
.page-faq .faq-cat.is-active .faq-cat__count {
  color: var(--c-orange-700);
}
.page-faq .faq-cat:focus-visible {
  outline: 2px solid var(--c-focus-500);
  outline-offset: 2px;
}

.page-faq .faq-legend {
  border-top: 1px solid var(--c-line-200);
  padding-top: 16px;
  margin-bottom: 20px;
}
.page-faq .faq-legend__title {
  font-size: 12px;
  font-weight: 700;
  letter-spacing: .06em;
  color: var(--c-mist-300);
  margin: 0 0 10px;
}
.page-faq .faq-legend__list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: flex;
  flex-direction: column;
  gap: 8px;
  font-size: 13.5px;
  color: var(--c-slate-600);
}
.page-faq .faq-legend__list li {
  display: flex;
  align-items: center;
  gap: 9px;
}
.page-faq .faq-side__cta {
  display: inline-flex;
  width: 100%;
  justify-content: center;
}

/* 右栏 */
.page-faq .faq-main {
  display: flex;
  flex-direction: column;
  gap: 84px;
  min-width: 0;
}

.page-faq .faq-block__head {
  max-width: 56ch;
  margin-bottom: 34px;
}
.page-faq .faq-block__title {
  font-family: var(--f-display);
  font-weight: 800;
  font-size: clamp(26px, 4.6vw, 40px);
  line-height: 1.18;
  letter-spacing: -0.01em;
  margin: 10px 0 14px;
}
.page-faq .faq-block__desc {
  font-size: 16.5px;
  line-height: 1.78;
  color: var(--c-slate-600);
}

/* 分类索引卡片 */
.page-faq .faq-index-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 1px;
  background: var(--c-line-200);
  border: 1px solid var(--c-line-200);
  border-radius: var(--faq-radius);
  overflow: hidden;
}
.page-faq .faq-ix {
  background: var(--c-cream-050);
  padding: 20px 20px 22px;
  transition: background-color .22s var(--ease);
}
.page-faq .faq-ix:hover {
  background: #fff;
}
.page-faq .faq-ix__num {
  font-family: var(--f-mono);
  font-size: 12px;
  font-weight: 700;
  color: var(--c-cyan-300);
  letter-spacing: .08em;
}
.page-faq .faq-ix__name {
  font-size: 16px;
  font-weight: 700;
  color: var(--c-cyan-600);
  margin: 8px 0 6px;
}
.page-faq .faq-ix__meta {
  font-family: var(--f-mono);
  font-size: 12px;
  color: var(--c-mist-300);
  margin: 0 0 10px;
}
.page-faq .faq-ix__text {
  font-size: 14.5px;
  line-height: 1.7;
  color: var(--c-slate-600);
  margin: 0;
}

/* ---------- 问答 ---------- */
.page-faq .faq-filterbar {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 14px 0;
  border-top: 1px solid var(--c-line-200);
  border-bottom: 1px solid var(--c-line-200);
  margin-bottom: 22px;
}
.page-faq .faq-filter {
  flex: 1 1 260px;
  display: block;
}
.page-faq .faq-filter__input {
  width: 100%;
  box-sizing: border-box;
  padding: 11px 15px;
  font: inherit;
  font-size: 15px;
  color: var(--c-ink-900);
  background: #fff;
  border: 1px solid var(--c-line-200);
  border-radius: var(--r-s);
  transition: border-color .2s var(--ease), box-shadow .2s var(--ease);
}
.page-faq .faq-filter__input::placeholder {
  color: var(--c-mist-300);
}
.page-faq .faq-filter__input:focus {
  outline: none;
  border-color: var(--c-cyan-600);
  box-shadow: 0 0 0 3px var(--c-orange-100);
}
.page-faq .faq-filter__count {
  font-family: var(--f-mono);
  font-size: 12.5px;
  color: var(--c-mist-300);
  margin: 0;
}

.page-faq .faq-list {
  display: flex;
  flex-direction: column;
  border-top: 1px solid var(--c-line-200);
}
.page-faq .faq-item {
  border-bottom: 1px solid var(--c-line-200);
}
.page-faq .faq-item[hidden] {
  display: none;
}
.page-faq .faq-item__q {
  display: flex;
  align-items: flex-start;
  gap: 12px;
  padding: 20px 34px 20px 4px;
  position: relative;
  list-style: none;
  cursor: pointer;
  font-size: 17px;
  font-weight: 600;
  line-height: 1.6;
  color: var(--c-ink-900);
  transition: color .2s var(--ease);
}
.page-faq .faq-item__q::-webkit-details-marker {
  display: none;
}
.page-faq .faq-item__q::after {
  content: "";
  position: absolute;
  right: 8px;
  top: 28px;
  width: 9px;
  height: 9px;
  border-right: 1.5px solid var(--c-cyan-600);
  border-bottom: 1.5px solid var(--c-cyan-600);
  transform: rotate(45deg);
  transition: transform .26s var(--ease);
}
.page-faq .faq-item[open] .faq-item__q {
  color: var(--c-cyan-600);
}
.page-faq .faq-item[open] .faq-item__q::after {
  transform: rotate(-135deg);
}
.page-faq .faq-item__q:hover {
  color: var(--c-orange-700);
}
.page-faq .faq-item__q:focus-visible {
  outline: 2px solid var(--c-focus-500);
  outline-offset: 3px;
  border-radius: 4px;
}
.page-faq .faq-item__q .marker {
  margin-top: 9px;
  flex: none;
}
.page-faq .faq-item__a {
  padding: 0 44px 24px 4px;
  overflow: hidden;
}
.page-faq .faq-item__a p {
  margin: 0;
  font-size: 15.5px;
  line-height: 1.82;
  color: var(--c-slate-600);
  max-width: 62ch;
  border-left: 2px solid var(--c-cyan-300);
  padding-left: 16px;
}
.page-faq .faq-empty {
  margin-top: 24px;
  padding: 18px 20px;
  background: var(--c-orange-100);
  border-radius: var(--r-m);
  font-size: 15px;
  color: var(--c-orange-700);
}

/* ---------- 检索技巧 ---------- */
.page-faq .faq-block--tips {
  background: var(--c-sand-100);
  border: 1px solid var(--c-line-200);
  border-radius: var(--r-l);
  padding: 30px 24px 26px;
}
.page-faq .faq-tips__grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 22px;
}
.page-faq .faq-tip {
  border-top: 2px solid var(--c-orange-500);
  padding-top: 14px;
}
.page-faq .faq-tip__idx {
  font-family: var(--f-mono);
  font-size: 12px;
  font-weight: 700;
  color: var(--c-orange-700);
  letter-spacing: .1em;
}
.page-faq .faq-tip__name {
  font-size: 16px;
  font-weight: 700;
  color: var(--c-cyan-600);
  margin: 6px 0 8px;
}
.page-faq .faq-tip p {
  margin: 0;
  font-size: 14.5px;
  line-height: 1.72;
  color: var(--c-slate-600);
}
.page-faq .faq-figure {
  margin: 28px 0 0;
  border-radius: var(--r-m);
  overflow: hidden;
  border: 1px solid var(--c-line-200);
  background: #fff;
}
.page-faq .faq-figure img {
  display: block;
  width: 100%;
  max-width: 100%;
  height: auto;
  object-fit: cover;
}
.page-faq .faq-figure .media__caption {
  display: block;
  padding: 12px 16px;
  font-size: 13px;
  color: var(--c-mist-300);
}

/* ---------- 下载步骤 ---------- */
.page-faq .faq-steps {
  display: grid;
  grid-template-columns: 1fr;
  gap: 1px;
  background: var(--c-line-200);
  border: 1px solid var(--c-line-200);
  border-radius: var(--faq-radius);
  overflow: hidden;
}
.page-faq .faq-step {
  background: var(--c-cream-050);
  padding: 22px 20px;
}
.page-faq .faq-step__num {
  font-family: var(--f-mono);
  font-size: 13px;
  font-weight: 700;
  color: var(--c-cyan-600);
  letter-spacing: .08em;
}
.page-faq .faq-step__name {
  font-size: 16.5px;
  font-weight: 700;
  margin: 10px 0 8px;
}
.page-faq .faq-step p {
  margin: 0;
  font-size: 14.5px;
  line-height: 1.75;
  color: var(--c-slate-600);
}

/* ---------- 账号与提醒 ---------- */
.page-faq .faq-account {
  display: grid;
  grid-template-columns: 1fr;
  gap: 30px;
}
.page-faq .faq-account__flow {
  list-style: none;
  margin: 0;
  padding: 0;
  display: flex;
  flex-direction: column;
  gap: 20px;
}
.page-faq .faq-account__flow li {
  display: flex;
  gap: 16px;
  align-items: flex-start;
  padding-bottom: 20px;
  border-bottom: 1px solid var(--c-line-200);
}
.page-faq .faq-account__flow li:last-child {
  border-bottom: 0;
  padding-bottom: 0;
}
.page-faq .faq-account__no {
  flex: none;
  width: 30px;
  height: 30px;
  display: grid;
  place-items: center;
  border-radius: 50%;
  background: var(--c-cyan-600);
  color: #fff;
  font-family: var(--f-mono);
  font-size: 13px;
  font-weight: 700;
}
.page-faq .faq-account__flow h3 {
  margin: 2px 0 6px;
  font-size: 16px;
  font-weight: 700;
}
.page-faq .faq-account__flow p {
  margin: 0;
  font-size: 14.5px;
  line-height: 1.75;
  color: var(--c-slate-600);
}
.page-faq .faq-account__aside {
  background: var(--c-ink-900);
  color: var(--c-cream-050);
  border-radius: var(--faq-radius);
  padding: 24px 22px;
}
.page-faq .faq-account__aside .eyebrow {
  color: var(--c-cyan-300);
}
.page-faq .faq-account__quote {
  font-family: var(--f-display);
  font-weight: 800;
  font-size: 19px;
  line-height: 1.5;
  margin: 14px 0 12px;
}
.page-faq .faq-account__hint {
  font-size: 14px;
  line-height: 1.72;
  color: var(--c-mist-300);
  margin: 0;
}

/* ---------- 求助 ---------- */
.page-faq .faq-helpline {
  display: grid;
  grid-template-columns: 1fr;
  gap: 24px;
  align-items: center;
  padding: 30px 24px;
  background: var(--c-orange-100);
  border-radius: var(--r-l);
  border-left: 6px solid var(--c-orange-500);
}
.page-faq .faq-helpline__title {
  font-family: var(--f-display);
  font-weight: 800;
  font-size: clamp(24px, 4.2vw, 34px);
  line-height: 1.2;
  margin: 10px 0 14px;
}
.page-faq .faq-helpline__text {
  font-size: 15.5px;
  line-height: 1.8;
  color: var(--c-slate-600);
  margin: 0;
  max-width: 62ch;
}
.page-faq .faq-helpline__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
}

/* ---------- 相关入口 ---------- */
.page-faq .faq-related {
  display: flex;
  flex-wrap: wrap;
  gap: 10px 22px;
  padding-top: 24px;
  border-top: 1px solid var(--c-line-200);
}
.page-faq .faq-related a {
  font-size: 14px;
  color: var(--c-cyan-600);
  text-decoration: none;
  border-bottom: 1px solid transparent;
  transition: color .2s var(--ease), border-color .2s var(--ease);
}
.page-faq .faq-related a:hover {
  color: var(--c-orange-700);
  border-bottom-color: var(--c-orange-700);
}
.page-faq .faq-related a:focus-visible {
  outline: 2px solid var(--c-focus-500);
  outline-offset: 3px;
}

/* ---------- 响应式 ---------- */
@media (min-width: 600px) {
  .page-faq .faq-index-grid {
    grid-template-columns: repeat(2, 1fr);
  }
  .page-faq .faq-tips__grid {
    grid-template-columns: repeat(2, 1fr);
  }
  .page-faq .faq-steps {
    grid-template-columns: repeat(3, 1fr);
  }
  .page-faq .faq-hero__inner {
    grid-template-columns: 1fr 1fr;
  }
}

@media (min-width: 960px) {
  .page-faq .faq-hero {
    padding: 48px 0 84px;
  }
  .page-faq .faq-hero__inner {
    grid-template-columns: 1.15fr 1fr;
    gap: 56px;
  }
  .page-faq .faq-layout {
    grid-template-columns: 296px minmax(0, 1fr);
    gap: 56px;
    align-items: start;
  }
  .page-faq .faq-side {
    position: sticky;
    top: calc(var(--header-total) + 20px);
  }
  .page-faq .faq-index-grid {
    grid-template-columns: repeat(3, 1fr);
  }
  .page-faq .faq-tips__grid {
    grid-template-columns: repeat(4, 1fr);
  }
  .page-faq .faq-block--tips {
    padding: 40px 36px 32px;
  }
  .page-faq .faq-account {
    grid-template-columns: 1.5fr 1fr;
    gap: 40px;
  }
  .page-faq .faq-helpline {
    grid-template-columns: 1fr auto;
    gap: 40px;
    padding: 40px 36px;
  }
}

@media (min-width: 1220px) {
  .page-faq .faq-layout {
    grid-template-columns: 320px minmax(0, 1fr);
    gap: 72px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-cat,
  .page-faq .faq-item__q,
  .page-faq .faq-item__q::after,
  .page-faq .faq-filter__input,
  .page-faq .faq-related a {
    transition: none;
  }
}